Privacy Policy

Last updated: September 13, 2026

1. Information We Collect

We collect information that you provide directly to us, including:

Name and contact information
Email address and phone number
Installation and service address
Payment and billing information
Details required to activate and maintain your Cable TV, Broadband, or IPTV connection

2. How We Use Your Information

We use the information we collect to:

Provide, install, maintain, and improve our Cable TV, Broadband, and IPTV services
Process subscriptions, billing, and payments
Send you service, technical, and outage notifications
Respond to support requests and service complaints
Communicate with you about plans, offers, and updates

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required to deliver our services (such as coordinating with network/technical partners) or as required by law.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights

You have the right to:

Access your personal information
Correct inaccurate information
Request deletion of your information, subject to service and billing record requirements
Opt-out of marketing communications

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: telecomsagnik@gmail.com
Phone: +91 93820 06603
Address: Bakhrahat, 24 Parganas (South), Raipur More, Subhas Market, P.S.- Bishnupur, Pin-743377, West Bengal